RichCall can be deployed on-premise and integrated with Cisco infrastructure – Cisco UCM, UCCX/UCCE, Cisco Finesse.
Integrations
Technology partners
RichCall integrates with leading contact center and help desk software. The integration plug-ins available in the vendor marketplace are free but you need a RichCall account to use them.
RichCall package for Salesforce allows your agents to benefit from RichCall without leaving the Salesforce console.
Integrate RichCall Agent app into Zendesk Agent Desktop with the native RichCall Video Chat app for Zendesk.
SpinetiX digital signage screens can be equipped with a RichCall-powered video call option allowing customers to instantly connect with a remote expert.
Available in Bitrix24 marketplace, RichCall Video Chat allows you to integrate RichCall Agent web app into Bitrix24 control panel.
