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Live Video Chat Software
Use co-browsing to help customers faster
Standalone or integrates with any contact center
2017-04-01
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Video chat and live visual support for your customers
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Live video chat for website
Give your customers in-person experience with video, co-browsing and file sharing.
Help customers and field agents remotely via video
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Remote video support
Let your customers or field agents share smartphone camera with remote expert to resolve issues faster.
In-store interactive video kiosks with peripherals
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Video kiosks
Let customers reach your experts remotely to improve sales.
Optimize your branch size and costs.
Industries & use cases
Insurance
Process claims faster with customer mobile video
Improve sales with co-browsing and file sharing
Hi-tech & manufacturing
Troubleshoot remotely through mobile video
Provide online shopping assistance
Finance
Consult your clients online face-to-face
Provide advanced support with co-browsing
Use video kiosks to reduce the size of a retail bank branches
Telecom
Provide visual customer support
Help field agents better with mobile video
Use video kiosks in retail branches for consultation
Retail
Provide personalized online shopping assistance and concierge services
Use video kiosks to let your customers reach your experts remotely
Real estate
View real estate listings together with co-browsing
Show luxury real estate to remote clients via video
Sell properties face-to-face with co-browsing
RichCall Datasheet PDF
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