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Click-to-call, click-to-video and co-browsing
Mobile camera sharing for sales and support
Video communications for kiosks
TECHNOLOGY
Features
How it works
Integration with contact center software
Cisco UCCX/UCCE support
Zendesk integration
FREE APPS
Customer Click2Call – free WebRTC Gateway
INDUSTRY
Insurance
Financial Services
Retail
Hi-tech & Equipment Manufacturing
Telecom
RESOURCES
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AI in Contact Centers
Industry research
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Live Video Expert Software
for Customer Support
Click-to-call, click-to-video and co-browsing
Mobile camera sharing for sales and support
Video for kiosks
2017-04-01
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Click-to-call, click-to-video and co-browsing for your customers
learn more
Click-to-call, click-to-video
and co-browsing
Collaborate with your clients on a website. Enrich phone calls with co-browsing on the fly.
Mobile camera sharing for sales and support
learn more
Mobile camera sharing
for sales and support
Show your products remotely. Allow customers to share the mobile camera with an expert.
Video communications for kiosks
learn more
Video communications
for kiosks
Equip your kiosks with HD video. Embed live video-assistance into self-service kiosks.
Industries & use cases
Insurance
Process claims faster with customer mobile video
Improve sales with co-browsing and file sharing
Hi-tech & manufacturing
Troubleshoot remotely through mobile video
Provide online shopping assistance
Finance
Consult your clients online face-to-face
Provide advanced support with co-browsing
Use video kiosks to reduce the size of a retail bank branches
Telecom
Provide visual customer support
Help field agents better with mobile video
Use video kiosks in retail branches for consultation
Retail
Provide personalized online shopping assistance and concierge services
Use video kiosks to let your customers reach your experts remotely
Real estate
View real estate listings together with co-browsing
Show luxury real estate to remote clients via video
Sell properties face-to-face with co-browsing
RichCall Datasheet PDF
Global availability and fault tolerance powered by Amazon cloud!
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