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Visual customer support with web-collaboration
Remote video guidance with mobile camera sharing
In-store video kiosks
Interactive assistant for self-service kiosks
TECHNOLOGY
Features
How it works
Integration with contact center software
Cisco UCCX/UCCE support
Zendesk integration
FREE APPS
Customer Click2Call – free WebRTC Gateway
INDUSTRY
Insurance
Financial Services
Retail
Hi-tech & Equipment Manufacturing
Telecom
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Live Video Chat Software
Use co-browsing to help customers faster
Standalone or integrates with any contact center
2017-04-01
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Online calls and web-collaboration with co-browsing for your customers
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Visual customer support
with web-collaboration
Add click-to-call to your site and enrich voice calls with co-browsing, app sharing and chat.
Remote video support with mobile camera sharing
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Remote video guidance
with shared cam
Let remote expert see the issue through the shared mobile camera.
In-store interactive video kiosks with peripherals
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Video kiosks
Let customers reach your experts remotely to improve sales.
Optimize your branch size and costs.
Industries & use cases
Insurance
Process claims faster with customer mobile video
Improve sales with co-browsing and file sharing
Hi-tech & manufacturing
Troubleshoot remotely through mobile video
Provide online shopping assistance
Finance
Consult your clients online face-to-face
Provide advanced support with co-browsing
Use video kiosks to reduce the size of a retail bank branches
Telecom
Provide visual customer support
Help field agents better with mobile video
Use video kiosks in retail branches for consultation
Retail
Provide personalized online shopping assistance and concierge services
Use video kiosks to let your customers reach your experts remotely
Real estate
View real estate listings together with co-browsing
Show luxury real estate to remote clients via video
Sell properties face-to-face with co-browsing
RichCall Datasheet PDF
Global availability and fault tolerance powered by Amazon cloud
Global availability and fault tolerance powered by Amazon cloud!
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