RichCall
Products
  • Video Sales

    Make sales demo effective with face-to-face video chat on your website.

    Share mobile camera with your customers to show the product live.
  • Visual Support

    Allow your clients to show the issue live through their mobile camera.

    Connect field engineers with remote experts in an interactive, video-enabled environment
  • Video kiosk

    Equip your kiosks with live video assistance option.

    Integrate with kiosk printer and scanner.
  • Video Identification

    RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

    Supports integration with 3rd-party biometry software.
Technology
  • Platform
  • Video chat and online calls
  • Mobile camera sharing
  • Contact center integration
  • Release notes
Integrations
Clients
Blog
Contacts
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    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
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    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
    RichCall
    Products
    • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p> <p>Share mobile camera with your customers to show the product live.</p></p></a>
      Video Sales

      Make sales demo effective with face-to-face video chat on your website.

      Share mobile camera with your customers to show the product live.
    • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p> <p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
      Visual Support

      Allow your clients to show the issue live through their mobile camera.

      Connect field engineers with remote experts in an interactive, video-enabled environment
    • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p> <p>Integrate with kiosk printer and scanner.</p></p></a>
      Video kiosk

      Equip your kiosks with live video assistance option.

      Integrate with kiosk printer and scanner.
    • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p> <p>Supports integration with 3rd-party biometry software.</p></p></a>
      Video Identification

      RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

      Supports integration with 3rd-party biometry software.
    Technology
    • Platform
    • Video chat and online calls
    • Mobile camera sharing
    • Contact center integration
    • Release notes
    Integrations
    Clients
    Blog
    Contacts
      RichCall
      Products
      • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p> <p>Share mobile camera with your customers to show the product live.</p></p></a>
        Video Sales

        Make sales demo effective with face-to-face video chat on your website.

        Share mobile camera with your customers to show the product live.
      • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p> <p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
        Visual Support

        Allow your clients to show the issue live through their mobile camera.

        Connect field engineers with remote experts in an interactive, video-enabled environment
      • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p> <p>Integrate with kiosk printer and scanner.</p></p></a>
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.
      • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p> <p>Supports integration with 3rd-party biometry software.</p></p></a>
        Video Identification

        RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

        Supports integration with 3rd-party biometry software.
      Technology
      • Platform
      • Video chat and online calls
      • Mobile camera sharing
      • Contact center integration
      • Release notes
      Integrations
      Clients
      Blog
      Contacts
        Sign in
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        Sign in
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        +1 206 383 3379North America
        +91 98101 70552APAC
        +7 383 344 92 92EMEA
        RichCall
        • Account
        • Products
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          • Products
          • Video Sales

            Make sales demo effective with face-to-face video chat on your website.

            Share mobile camera with your customers to show the product live.
          • Visual Support

            Allow your clients to show the issue live through their mobile camera.

            Connect field engineers with remote experts in an interactive, video-enabled environment
          • Video kiosk

            Equip your kiosks with live video assistance option.

            Integrate with kiosk printer and scanner.
          • Video Identification

            RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

            Supports integration with 3rd-party biometry software.
        • Technology
          • Back
          • Technology
          • Platform
          • Video chat and online calls
          • Mobile camera sharing
          • Contact center integration
          • Release notes
        • Integrations
        • Clients
        • Blog
        • Contacts
        • +1 206 383 3379
          • Back
          • +1 206 383 3379North America
          • +91 98101 70552APAC
          • +7 383 344 92 92EMEA
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        • Live video expert software for visual customer experience
          RichCall enriches your customer service
          with live video and advanced web collaboration tools.
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        Nov 18, 2021

        RELEASE NOTES
        New RichCall 3.12 is featuring Android app for agents
        January 18, 2021

        NEW VIDEO
        RichCall Video Sales - video chat for better sales and live stream shopping
        Cloud or Server
        Use a cloud account or deploy on-premise and integrate with contact center infrastructure
        CAPEX or OPEX
        Choose one of the subscription plans or go for a permanent license
        Encryption and Security
        Every interaction is encrypted and recorded for QA purposes
        GDPR ready
        A special cloud instance managed by EU-based GDPR-certified legal entity
        All projects

        Projects

        HCSB Video Banking
        11880 - German contact center uses RichCall to improve support of at-home agents
        Self-service kiosks with live video assistant embedded

        Pricing

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          Start
          • User features: All
          • Session recording: No
          • No of channels: 1
          • Support: User Guides / FAQ
          FREE
        • Expert
          Expert
          • User features: All
          • Deployment: Cloud
          • Support: 8x5
          • Min No of channels: 2
          • Max No of channels: 10
          1 channel: $192 / month
        • Business
          Business
          • User features: All
          • Integration with enterprise contact center
          • White-labelling (soon)
          • Enterprise domain (soon)
          • Mobile SDK (soon)
          • OpenID Connect SSO (soon)
          • Deployment: Cloud or Server
          • Support: 16x7
          • Min No of channels: 10
          1 channel: $288 / month
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