Live video expert service for visual customer experience

RELEASE NOTES

New RichCall 3.13 - Salesforce integration, free plan and other great features.

NEW VIDEO

RichCall Video Sales - video chat for better sales and live stream shopping

Cloud or Server

Use a cloud account or deploy on-premise and integrate with contact center infrastructure

CAPEX or OPEX

Choose one of the subscription plans or go for a permanent license

Encryption and Security

Every interaction is encrypted and recorded for QA purposes

GDPR ready

A special cloud instance managed by EU-based GDPR-certified legal entity

True digital transformation of customer service

In the era of digital communications, RichCall helps you to integrate high-end collaboration technologies into your customer service.

It allows businesses to collaborate with clients remotely with live HD video, application and document sharing, co-browsing and other tools.

Take a look at how to transform the way you interact with your customers.

Make sales demo effective with face-to-face video chat on your website.

Share mobile camera with your customers to show the product live.

Allow your clients to show the issue live through their mobile camera.

Connect field engineers with remote experts in an interactive, video-enabled environment

Equip your kiosks with live video assistance option.

Integrate with kiosk printer and scanner.

RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

Supports integration with 3rd-party biometry software.

HCSB Video Banking

OPTIMA BANK Video Banking

11880 - German contact center uses RichCall to improve support of at-home agents

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