RichCall
Products
  • Video Sales

    Make sales demo effective with face-to-face video chat on your website.

    Share mobile camera with your customers to show the product live.

  • Visual Support

    Allow your clients to show the issue live through their mobile camera.

    Connect field engineers with remote experts in an interactive, video-enabled environment

  • Video kiosk

    Equip your kiosks with live video assistance option.

    Integrate with kiosk printer and scanner.

  • Video Identification

    RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

    Supports integration with 3rd-party biometry software.

Technology
  • Platform
  • Video chat and online calls
  • Mobile camera sharing
  • Contact center integration
  • Release notes
Integrations
Clients
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    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
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    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
    RichCall
    Products
    • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p>
<p>Share mobile camera with your customers to show the product live.</p></p></a>
      Video Sales

      Make sales demo effective with face-to-face video chat on your website.

      Share mobile camera with your customers to show the product live.

    • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p>
<p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
      Visual Support

      Allow your clients to show the issue live through their mobile camera.

      Connect field engineers with remote experts in an interactive, video-enabled environment

    • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p>
<p>Integrate with kiosk printer and scanner.</p></p></a>
      Video kiosk

      Equip your kiosks with live video assistance option.

      Integrate with kiosk printer and scanner.

    • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p>
<p>Supports integration with 3rd-party biometry software.</p></p></a>
      Video Identification

      RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

      Supports integration with 3rd-party biometry software.

    Technology
    • Platform
    • Video chat and online calls
    • Mobile camera sharing
    • Contact center integration
    • Release notes
    Integrations
    Clients
    Blog
    Contacts
      RichCall
      Products
      • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p>
<p>Share mobile camera with your customers to show the product live.</p></p></a>
        Video Sales

        Make sales demo effective with face-to-face video chat on your website.

        Share mobile camera with your customers to show the product live.

      • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p>
<p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
        Visual Support

        Allow your clients to show the issue live through their mobile camera.

        Connect field engineers with remote experts in an interactive, video-enabled environment

      • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p>
<p>Integrate with kiosk printer and scanner.</p></p></a>
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.

      • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p>
<p>Supports integration with 3rd-party biometry software.</p></p></a>
        Video Identification

        RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

        Supports integration with 3rd-party biometry software.

      Technology
      • Platform
      • Video chat and online calls
      • Mobile camera sharing
      • Contact center integration
      • Release notes
      Integrations
      Clients
      Blog
      Contacts
        Sign in
        Schedule a demo
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        +91 98101 70552APAC
        +7 383 344 92 92EMEA
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          • Products
          • Video Sales

            Make sales demo effective with face-to-face video chat on your website.

            Share mobile camera with your customers to show the product live.

          • Visual Support

            Allow your clients to show the issue live through their mobile camera.

            Connect field engineers with remote experts in an interactive, video-enabled environment

          • Video kiosk

            Equip your kiosks with live video assistance option.

            Integrate with kiosk printer and scanner.

          • Video Identification

            RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

            Supports integration with 3rd-party biometry software.

        • Technology
          • Back
          • Technology
          • Platform
          • Video chat and online calls
          • Mobile camera sharing
          • Contact center integration
          • Release notes
        • Integrations
        • Clients
        • Blog
        • Contacts
        • +1 206 383 3379
          • Back
          • +1 206 383 3379North America
          • +91 98101 70552APAC
          • +7 383 344 92 92EMEA
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        • Live video expert software for visual customer experience
          RichCall enriches your customer service
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        Mar 29, 2022

        RELEASE NOTES
        New RichCall 3.13 - Salesforce integration, free plan and other great features.
        January 18, 2021

        NEW VIDEO
        RichCall Video Sales - video chat for better sales and live stream shopping
        Cloud or Server
        Use a cloud account or deploy on-premise and integrate with contact center infrastructure
        CAPEX or OPEX
        Choose one of the subscription plans or go for a permanent license
        Encryption and Security
        Every interaction is encrypted and recorded for QA purposes
        GDPR ready
        A special cloud instance managed by EU-based GDPR-certified legal entity
        Our products

        True digital transformation of customer service

        In the era of digital communications, RichCall helps you to integrate high-end collaboration technologies into your customer service.

        It allows businesses to collaborate with clients remotely with live HD video, application and document sharing, co-browsing and other tools.

        Take a look at how to transform the way you interact with your customers.

        Video Sales
        Video Sales

        Make sales demo effective with face-to-face video chat on your website.

        Share mobile camera with your customers to show the product live.

        Visual Support
        Visual Support

        Allow your clients to show the issue live through their mobile camera.

        Connect field engineers with remote experts in an interactive, video-enabled environment

        Video kiosk
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.

        Video Identification
        Video Identification

        RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

        Supports integration with 3rd-party biometry software.

        All projects

        Projects

        HCSB Video Banking
        OPTIMA BANK Video Banking
        11880 - German contact center uses RichCall to improve support of at-home agents
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        Pricing

        • Expert
          Expert
          • User features: All
          • Deployment: Cloud
          • Support: 8x5
          • Min No of channels: 2
          • Max No of channels: 10
          1 channel: $192 / month
        • Business
          Business
          • User features: All
          • Integration with enterprise contact center
          • Mobile SDK
          • Advanced customization
          • White-labelling
          • OpenID Connect SSO (soon)
          • Deployment: Cloud or Server
          • Support: 8x5, personal manager
          • Min No of channels: 10
          1 channel: $288 / month
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