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Information kiosk
Deployed in public areas an info kiosk helps visitors to get a better idea of their location and direct them to various points of interest.
HD video delivers an in-person experience while content sharing features allow an expert to visually assist the client showing the public area plan, drawing a route on a map etc.
Live expert station
An expert station in a store connects shoppers with remote experts who help configure a complex product and print the specification. RichCall-powered kiosk can be equipped with printer and scanner controlled remotely by an expert.
Live video expert for self-service kiosks
You can embed RichCall into your existing self-service kiosks. When a kiosk user needs assistance, he will only need to push a “Live Help” button to video call a remote expert.
The customer service rep receiving the call also sees the kiosk screen to understand better the context of the customer issue.
Digital signage solution with live video agent embedded
In partnership with SpinetiX, a global supplier of digital signage solutions, we've created a unique digital signage screens equipped with a live video call option. The power of digital signage communications is now boosted with live collaboration features.
