RichCall
Products
  • Video Sales

    Make sales demo effective with face-to-face video chat on your website.

    Share mobile camera with your customers to show the product live.

  • Visual Support

    Allow your clients to show the issue live through their mobile camera.

    Connect field engineers with remote experts in an interactive, video-enabled environment

  • Video kiosk

    Equip your kiosks with live video assistance option.

    Integrate with kiosk printer and scanner.

  • Video Identification

    RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

    Supports integration with 3rd-party biometry software.

Technology
  • Platform
  • Video chat and online calls
  • Mobile camera sharing
  • Contact center integration
  • Release notes
Integrations
Clients
Blog
Contacts
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    Account
    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
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    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
    RichCall
    Products
    • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p>
<p>Share mobile camera with your customers to show the product live.</p></p></a>
      Video Sales

      Make sales demo effective with face-to-face video chat on your website.

      Share mobile camera with your customers to show the product live.

    • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p>
<p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
      Visual Support

      Allow your clients to show the issue live through their mobile camera.

      Connect field engineers with remote experts in an interactive, video-enabled environment

    • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p>
<p>Integrate with kiosk printer and scanner.</p></p></a>
      Video kiosk

      Equip your kiosks with live video assistance option.

      Integrate with kiosk printer and scanner.

    • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p>
<p>Supports integration with 3rd-party biometry software.</p></p></a>
      Video Identification

      RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

      Supports integration with 3rd-party biometry software.

    Technology
    • Platform
    • Video chat and online calls
    • Mobile camera sharing
    • Contact center integration
    • Release notes
    Integrations
    Clients
    Blog
    Contacts
      RichCall
      Products
      • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p>
<p>Share mobile camera with your customers to show the product live.</p></p></a>
        Video Sales

        Make sales demo effective with face-to-face video chat on your website.

        Share mobile camera with your customers to show the product live.

      • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p>
<p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
        Visual Support

        Allow your clients to show the issue live through their mobile camera.

        Connect field engineers with remote experts in an interactive, video-enabled environment

      • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p>
<p>Integrate with kiosk printer and scanner.</p></p></a>
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.

      • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p>
<p>Supports integration with 3rd-party biometry software.</p></p></a>
        Video Identification

        RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

        Supports integration with 3rd-party biometry software.

      Technology
      • Platform
      • Video chat and online calls
      • Mobile camera sharing
      • Contact center integration
      • Release notes
      Integrations
      Clients
      Blog
      Contacts
        Sign in
        Schedule a demo
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        +1 206 383 3379North America
        +91 98101 70552APAC
        +7 383 344 92 92EMEA
        RichCall
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          • Products
          • Video Sales

            Make sales demo effective with face-to-face video chat on your website.

            Share mobile camera with your customers to show the product live.

          • Visual Support

            Allow your clients to show the issue live through their mobile camera.

            Connect field engineers with remote experts in an interactive, video-enabled environment

          • Video kiosk

            Equip your kiosks with live video assistance option.

            Integrate with kiosk printer and scanner.

          • Video Identification

            RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

            Supports integration with 3rd-party biometry software.

        • Technology
          • Back
          • Technology
          • Platform
          • Video chat and online calls
          • Mobile camera sharing
          • Contact center integration
          • Release notes
        • Integrations
        • Clients
        • Blog
        • Contacts
        • +1 206 383 3379
          • Back
          • +1 206 383 3379North America
          • +91 98101 70552APAC
          • +7 383 344 92 92EMEA
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        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.

        Ask a Question
        Video kiosk
        Video kiosk
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.

        Ask a Question
        • Video Sales
        • Visual Support
        • Video kiosk
        • Video Identification
        Send a message

        Information kiosk

        Deployed in public areas an info kiosk helps visitors to get a better idea of their location and direct them to various points of interest.

        HD video delivers an in-person experience while content sharing features allow an expert to visually assist the client showing the public area plan, drawing a route on a map etc.

        Live expert station

        An expert station in a store connects shoppers with remote experts who help configure a complex product and print the specification. RichCall-powered kiosk can be equipped with printer and scanner controlled remotely by an expert.

        Live video expert for self-service kiosks

        You can embed RichCall into your existing self-service kiosks. When a kiosk user needs assistance, he will only need to push a “Live Help” button to video call a remote expert.

        The customer service rep receiving the call also sees the kiosk screen to understand better the context of the customer issue.

        Digital signage solution with live video agent embedded

        In partnership with SpinetiX, a global supplier of digital signage solutions, we've created a unique digital signage screens equipped with a live video call option. The power of digital signage communications is now boosted with live collaboration features.

        Read more

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        Documents

        RichCall.VideoKiosk.EN
        636.3 Кб
        RichCall.EN
        837.5 Кб

        Projects

        • Self-service kiosks with live video assistant embedded
          Self-service kiosks with live video assistant embedded
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