Technology
RichCall is a software platform to embed live video and online collaboration tools into customer service. We combined top-notch collaboration technologies and adapted them for use in the customer service processes.
Make sales demo effective with face-to-face video chat on your website.
Share mobile camera with your customers to show the product live.
Allow your clients to show the issue live through their mobile camera.
Connect field engineers with remote experts in an interactive, video-enabled environment
Equip your kiosks with live video assistance option.
Integrate with kiosk printer and scanner.
RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.
Supports integration with 3rd-party biometry software.
RichCall is a software platform to embed live video and online collaboration tools into customer service. We combined top-notch collaboration technologies and adapted them for use in the customer service processes.