RichCall
Products
  • Video Sales

    Make sales demo effective with face-to-face video chat on your website.

    Share mobile camera with your customers to show the product live.
  • Visual Support

    Allow your clients to show the issue live through their mobile camera.

    Connect field engineers with remote experts in an interactive, video-enabled environment
  • Video kiosk

    Equip your kiosks with live video assistance option.

    Integrate with kiosk printer and scanner.
  • Video Identification

    RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

    Supports integration with 3rd-party biometry software.
Technology
  • Platform
  • Video chat and online calls
  • Mobile camera sharing
  • Contact center integration
  • Release notes
Integrations
Clients
Blog
Contacts
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    Account
    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
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    +1 206 383 3379
    +91 98101 70552APAC
    +7 383 344 92 92EMEA
    RichCall
    Products
    • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p> <p>Share mobile camera with your customers to show the product live.</p></p></a>
      Video Sales

      Make sales demo effective with face-to-face video chat on your website.

      Share mobile camera with your customers to show the product live.
    • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p> <p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
      Visual Support

      Allow your clients to show the issue live through their mobile camera.

      Connect field engineers with remote experts in an interactive, video-enabled environment
    • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p> <p>Integrate with kiosk printer and scanner.</p></p></a>
      Video kiosk

      Equip your kiosks with live video assistance option.

      Integrate with kiosk printer and scanner.
    • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p> <p>Supports integration with 3rd-party biometry software.</p></p></a>
      Video Identification

      RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

      Supports integration with 3rd-party biometry software.
    Technology
    • Platform
    • Video chat and online calls
    • Mobile camera sharing
    • Contact center integration
    • Release notes
    Integrations
    Clients
    Blog
    Contacts
      RichCall
      Products
      • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p> <p>Share mobile camera with your customers to show the product live.</p></p></a>
        Video Sales

        Make sales demo effective with face-to-face video chat on your website.

        Share mobile camera with your customers to show the product live.
      • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p> <p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
        Visual Support

        Allow your clients to show the issue live through their mobile camera.

        Connect field engineers with remote experts in an interactive, video-enabled environment
      • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p> <p>Integrate with kiosk printer and scanner.</p></p></a>
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.
      • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p> <p>Supports integration with 3rd-party biometry software.</p></p></a>
        Video Identification

        RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

        Supports integration with 3rd-party biometry software.
      Technology
      • Platform
      • Video chat and online calls
      • Mobile camera sharing
      • Contact center integration
      • Release notes
      Integrations
      Clients
      Blog
      Contacts
        Sign in
        SIGN UP FREE
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        Sign in
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        Телефоны
        +1 206 383 3379North America
        +91 98101 70552APAC
        +7 383 344 92 92EMEA
        RichCall
        • Account
        • Products
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          • Products
          • Video Sales

            Make sales demo effective with face-to-face video chat on your website.

            Share mobile camera with your customers to show the product live.
          • Visual Support

            Allow your clients to show the issue live through their mobile camera.

            Connect field engineers with remote experts in an interactive, video-enabled environment
          • Video kiosk

            Equip your kiosks with live video assistance option.

            Integrate with kiosk printer and scanner.
          • Video Identification

            RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

            Supports integration with 3rd-party biometry software.
        • Technology
          • Back
          • Technology
          • Platform
          • Video chat and online calls
          • Mobile camera sharing
          • Contact center integration
          • Release notes
        • Integrations
        • Clients
        • Blog
        • Contacts
        • +1 206 383 3379
          • Back
          • +1 206 383 3379North America
          • +91 98101 70552APAC
          • +7 383 344 92 92EMEA
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        • YouTube
        • Main
        • Case studies

        Case Studies

        Here are examples of how our clients transformed their customer service with RichCall.

        These success stories represent several strong use cases for live video in contact centers and we can tell you about other projects we implemented. Contact us and let’s discuss how to transform your customer support.

        Send a message
        HCSB Video Banking
        HCSB Video Banking

        The video banking project is aimed to increase sales,
        and to strengthen customer loyalty.

        11880 - German contact center uses RichCall to improve support of at-home agents
        11880 - German contact center uses RichCall to improve support of at-home agents

        A German outsourcing contact center 11880 Gmbh uses RichCall to support its at-home agents. With live video powered by RichCall a remote support expert can see the issue with his eyes and thus resolve it faster.

        Self-service kiosks with live video assistant embedded
        Self-service kiosks with live video assistant embedded

        Since 2019 Belarusian Railway uses provide informational services to its passengers through RichCall-powered video kiosks.

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        +7 383 344 92 92EMEA
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