RichCall for Salesforce
Intregrate RichCall into Salesforce to receive video calls and initiate live visual sessions with your clients directly from Salesforce console.
How it works
Live virtual show room on your website
When surfing your website an online shopper pushes "See the product live" button to video call your sales team.
Flexible routing engine and built-in queues route the call to one of the available agents.
RichCall agent webapp embedded into Salesforce pops up allowing agent to answer the call.
The agent can transfer the video call to his mobile device and show the product live through its back camera.
Watch how to make sales demo effective with face-to-face video chat on your website.
Remote visual support for your customers
When supporting a customer over the phone call your support engineer might want to initiate a video session to see the issue with his own eyes.
The engineer sends the customer an SMS with the link to video call.
The customer clicks the link and shows the issue using mobile camera.
Read how RichCall allows your clients to show issue live through their mobile camera..
Ready to test?
Register free to get a test RichCall account. Within a couple of hours after the registration you will be assigned a personal manager who will help you to configure RichCall and integrate it with your Salesforce console.