RichCall
Products
  • Video Sales

    Make sales demo effective with face-to-face video chat on your website.

    Share mobile camera with your customers to show the product live.

  • Visual Support

    Allow your clients to show the issue live through their mobile camera.

    Connect field engineers with remote experts in an interactive, video-enabled environment

  • Video kiosk

    Equip your kiosks with live video assistance option.

    Integrate with kiosk printer and scanner.

  • Video Identification

    RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

    Supports integration with 3rd-party biometry software.

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  • Video chat and online calls
  • Mobile camera sharing
  • Contact center integration
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    RichCall
    Products
    • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p>
<p>Share mobile camera with your customers to show the product live.</p></p></a>
      Video Sales

      Make sales demo effective with face-to-face video chat on your website.

      Share mobile camera with your customers to show the product live.

    • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p>
<p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
      Visual Support

      Allow your clients to show the issue live through their mobile camera.

      Connect field engineers with remote experts in an interactive, video-enabled environment

    • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p>
<p>Integrate with kiosk printer and scanner.</p></p></a>
      Video kiosk

      Equip your kiosks with live video assistance option.

      Integrate with kiosk printer and scanner.

    • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p>
<p>Supports integration with 3rd-party biometry software.</p></p></a>
      Video Identification

      RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

      Supports integration with 3rd-party biometry software.

    Technology
    • Platform
    • Video chat and online calls
    • Mobile camera sharing
    • Contact center integration
    • Release notes
    Integrations
    Clients
    Blog
    Contacts
      RichCall
      Products
      • Video Sales<br><p><p>Make sales demo effective with face-to-face video chat on your website.</p>
<p>Share mobile camera with your customers to show the product live.</p></p></a>
        Video Sales

        Make sales demo effective with face-to-face video chat on your website.

        Share mobile camera with your customers to show the product live.

      • Visual Support<br><p><p>Allow your clients to show the issue live through their mobile camera.</p>
<p>Connect field engineers with remote experts in an interactive, video-enabled environment</p></p></a>
        Visual Support

        Allow your clients to show the issue live through their mobile camera.

        Connect field engineers with remote experts in an interactive, video-enabled environment

      • Video kiosk<br><p><p>Equip your kiosks with live video assistance option.</p>
<p>Integrate with kiosk printer and scanner.</p></p></a>
        Video kiosk

        Equip your kiosks with live video assistance option.

        Integrate with kiosk printer and scanner.

      • Video Identification<br><p><p>RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.</p>
<p>Supports integration with 3rd-party biometry software.</p></p></a>
        Video Identification

        RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

        Supports integration with 3rd-party biometry software.

      Technology
      • Platform
      • Video chat and online calls
      • Mobile camera sharing
      • Contact center integration
      • Release notes
      Integrations
      Clients
      Blog
      Contacts
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          • Video Sales

            Make sales demo effective with face-to-face video chat on your website.

            Share mobile camera with your customers to show the product live.

          • Visual Support

            Allow your clients to show the issue live through their mobile camera.

            Connect field engineers with remote experts in an interactive, video-enabled environment

          • Video kiosk

            Equip your kiosks with live video assistance option.

            Integrate with kiosk printer and scanner.

          • Video Identification

            RichCall provides a quick and convenient method of verifying your customer’s identity online via secure video-session.

            Supports integration with 3rd-party biometry software.

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          • Mobile camera sharing
          • Contact center integration
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          • +91 98101 70552APAC
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        • Top 10 apps for virtual backgrounds

        Top 10 apps for virtual backgrounds

        28 July 2021

        In this article we'll compile a list of virtual background apps. The virtual background feature allows you to display an image as your background during your online meetings.

        RichCall does not support virtual backgrounds natively as the most of use cases for video in customer service suggest a true live HD video stream. For example, check video showroom or visual support - any modification of the live video stream can badly affect customer experience.

        However, if you use RichCall to offer customers a live videocall option, you might want to replace the background of your at-home agents.

        The most trending virtual background apps

        Here are several 3-rd party virtual background apps you can use in conjunction with RichCall sorted by Google Trends position. Here is the TOP 5 apps on the Google Trends chart:

        1. Snap Camera

        Snap Camera is the most trending virtual background software. The most probable reason is that this is a truly free app without watermarks and time limits.

        2. ManyCam

        ManyCam enhances the live video with virtual backgrounds, picture-in-pictire, 3D-masks and effects and connects with streaming platforms of your choice. Windows and Mac are supported. Payable.

        3. FaceRig

        Built by gamers, FaceRig apps target the entertainment industry allowing stream videos as avatars. No wonder their apps require Steam to be installed. Still you can upload your own background and use it in your video stream.

        4. OBS Virtualcam

        OBS Virtualcam is a plugin to the opensource OBS Studio project transforming the output video. Better have a software engineer in your team to use it. Nevertheless its number 4 in our list.

        5. XSplit VCam

        The advantage of XSplit VCam is that THE ONLY feature it offers is background replacement (+ removing/bluring). Nothing more :) Only available for Windows.

        6. ChromaCam

        ChromaCam is yet another background removal/replacement tool. Compatible with Win and Mac. The free version embeds ChromaCam watermark into the video stream.

        7. SparkoCam

        The distinctive feature of SparkoCam is the support for Nikon and Canon cameras. You can transform Canon / Nikon DSLR camera into a webcam and use it in any application. And, yes, you can amend the video stream with visual effects.

        8. CamTwist

        CamTwist Studio (available for Mac only) is actually a live streaming studio which also allows users to enhance their video when broadcasting live.

        9. AlterCam

        As most of other apps AlterCam configures a new virtual camera in your OS which receives the live video feed from your webcam and applies live effects. You just switch your RichCall agent webapp to "AlterCam Virtual Camera" and voila.

        10. WebcamMax

        WebcamMax (Windows only) is the #10 app according to Google Trends, but it is definitely worth considering. Thousands of effects on-board and even desktop sharing. Free version with watermark is available.
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