Video chat with web-collaboration and virtual showrooms for online sales

Financial advisor online

Video calls and web-collaboration with online shoppers

Imagine a customer calling your sales person for the assistance in choosing the right product. Will your manager be more successful being able not only to describe your offers verbally, but also to show product images, send documents and charts and co-browse your website?

This is just what you can achieve with RichCall.

Just one click – and your website visitor is connected to the sales rep who already knows the webpage a visitor is calling from. Live agent video brings a personal touch to customer interactions and web-collaboration tools increase sales conversion.

Jewelry online video sales

Virtual showroom – showcase your products via live HD video

RichCall virtual showroom uses WebRTC and HD video to teleport your your online shoppers to a physical store. Equip your remote sales experts with HD video cams and let them showcase your products online via live video.

Your experts may have several cameras installed and switch between then on the fly when pitching to an online customer:

  • a fixed HD cam may be used to showcase compact products such as electronics or jewelry,
  • with a wearing video cam your sales rep can provide look and feel of cars, furniture and other large objects.

Why use RichCall?

Guide your website visitors more effectively with co-browsing.

Assist online shoppers better and sell more surfing your e-store together with them.

Provide software tech support faster with app sharing.

Sell more remotely by sending your client photos and videos on the fly.

Contact center integration

RichCall can be integrated with any contact center software to:

  • comply with omni-channel strategy,
  • have contact center route online calls,
  • allow agents work in the blended mode.

Read more here.

Stand-alone mode

Alternatively you can use RichCall stand-alone mode without integration with a contact center.

RichCall itself will route the incoming calls, distributing them among your consultants.

Perfect for small sales teams or dedicated skill groups.

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Got any questions?

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