Let your in-store customers connect with remote professional representatives. The “video kiosk” mode allows your experts to provide support on-site without them having to be physically located there. HD video quality and content sharing options deliver the best possible customer experience.
By running the RichCall interface on an all-in-one touch screen desktop PC, your remote agents can answer the questions of in-store customers, and provide them with expert level assistance that your store representatives may not be able to.
Connecting experts with in-store visitors via RichCall provides a great opportunity to improve customer service, reduce the branch costs, and increase staff utilization.
You can try RichCall in “video kiosk” mode live right now.
Click this button to open a new page emulating the video kiosk:
