In-store interactive kiosks with video chat and peripheral support

RichCall video kiosk

One-touch connection with a remote expert, featuring HD video and content sharing

Let your in-store customers connect with remote professional representatives. The “video kiosk” mode allows your experts to provide support on-site without them having to be physically located there. HD video quality and content sharing options deliver the best possible customer experience.

By running the RichCall interface on an all-in-one touch screen desktop PC, your remote agents can answer the questions of in-store customers, and provide them with expert level assistance that your store representatives may not be able to.

Connecting experts with in-store visitors via RichCall provides a great opportunity to improve customer service, reduce the branch costs, and increase staff utilization.

You can try RichCall in “video kiosk” mode live right now.
Click this button to open a new page emulating the video kiosk:

RichCall video kiosk with peripherals

Attach peripherals to your kiosk

The RichCall “video kiosk” UI can interact with printers, scanners, barcode readers and other peripherals connected to the kiosk’s PC.

Remote experts are able to control all the kiosk’s peripherals, enabling them to do things such as scan client ID cars, or print documents to sign.

Learn more about how RichCall works in the contact center.

Live demo

You can try RichCall live right now!
Click the round button in the lower right corner of the page or the button below.
Please note: we're available from 10am - 9pm UTC+7.
Try RichCall live!

Got any questions?

We're always happy to leverage our years of experience in live video support. Send us a message about anything and we’ll get back to you within 24 hours.

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